Cookie policy.

What cookies are

Cookies are small text files a website saves in your browser. Some are essential to make the site work (like keeping you signed in). Others are optional and usually used for analytics or advertising. Pinnix uses the essential kind plus, if you agree, Google Analytics and Google Ads on the marketing pages. None of these run until you say yes.

Essential cookies

One cookie, strictly necessary:

• better-auth.session_token (shown as __Secure-better-auth.session_token over HTTPS). Keeps you signed in. Set by Pinnix's own authentication, not a third party. Strictly necessary, lasts about 7 days, and refreshes while you're actively using the app.

Analytics and advertising cookies (optional)

If you tap OK with that on the banner at the bottom of the page, Pinnix loads Google Analytics 4 to count which pages get read, and the Google Ads tag to measure which adverts bring people here and to show Pinnix adverts on other sites (remarketing). Between them these set cookies including:

• _ga. A random ID Google uses to tell unique visitors apart. Expires after two years.
• _ga_2ZBV9LQ7P2 and _ga_VMLLS7KFTK. The same kind of ID, scoped to this site's analytics and Ads properties. Expire after two years.
• _gcl_au. Used by Google Ads to link a visit to an advert click for conversion measurement. Expires after about 90 days. Remarketing may also involve cookies set by Google on its own domains.

We use analytics for the basics: page views, country, device type, where visitors came from. The Google Ads tag lets us see which adverts led to sign-ups and reach people who have already visited (remarketing). IP addresses are anonymised for analytics. You can read Google's own description in their cookie policy.

If you say No thanks, nothing is sent to Google. No Google scripts load. The banner won't reshow.

Change your mind

You can switch analytics on or off any time:

Manage cookie preferences

Do you need to consent?

Only for the analytics cookies. Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), explicit consent is required before non-essential cookies are set. That's why the banner is there and why nothing tracking-related runs until you accept.

Controlling cookies in your browser

You can clear cookies or block them entirely in your browser settings. Doing so will sign you out of Pinnix and you won't be able to sign back in until you re-enable them, since the session cookies are essential to authentication.

Instructions for each major browser: Chrome, Firefox, Safari, Edge.

Updates to this policy

If we change anything material, we'll tell you by email and update the date at the top. Older versions are available on request.

Contact

Questions about cookies or how we handle your data? hello@pinnix.co.uk. Full details on data are in our Privacy policy.

Pinnix Ltd, a company registered in England and Wales (No. 16150227).